My employer uses Voya for our retirement plan. For a long time, I was making contributions without really knowing whether I was saving enough or how my investments were allocated.
The online tools helped me get a much clearer picture of where I stood. I increased my contribution, reviewed my investment choices and set a retirement goal that feels realistic. I also appreciate being able to check my progress without having to work through pages of complicated financial information.
There was one occasion when I needed help understanding a change to my account, and the representative I spoke with was patient and answered my questions clearly. Retirement planning used to be something I kept putting off. Voya has made it feel more manageable, and I am far more engaged with my financial future than I was a few years ago.